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Course details listed below.

2020-2021


Tech Support Functions CTS-155

Last updated on June 28, 2019, 10:59 a.m.

This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems.


Course Hours

Class Lab Clinical Work SHC
2.00 2.00 0.00 0.00 3.00

Prerequisites

Take CTI-130