Courses
Course details listed below.
2019-2020
Tech Support Functions CTS-155
Last updated on June 28, 2019, 9:22 a.m.
This course introduces a variety of diagnostic and instructional tools that are used to evaluate the performance of technical support technologies. Emphasis is placed on technical support management techniques and support technologies. Upon completion, students should be able to determine the best technologies to support and solve actual technical support problems.
Course Hours
| Class | Lab | Clinical | Work | SHC |
|---|---|---|---|---|
| 2.00 | 2.00 | 0.00 | 0.00 | 3.00 |
Prerequisites
Take CTI-130